ISO 22483:2020 Certification Consultancy in India
ISO 22483 has been developed by British Standard Institute (BSI), was re-evaluated by ISO and revised as an international standard. 'ISO 22483 Tourism and Hotel Management System - Requirements with guidance for use' was lastly updated in 2020. At present, ISO 22483 Certification is in the implementation.
The ISO 22483:2020 standard is aimed at providing quality management system requirements for tourism and hotel in terms of services, maintenance, cleaning, staff requirements, event management, entertainment activities, and customer satisfaction.
The standard for tourism and hotel management system is designed in order to make correct decisions for hotels and consumers, essentially implement the best practices in the field of tourism for betterment of the organization.
1. Establish, implement, maintain and improve tourism and hotel management system,
2. Assure itself of conformity with its stated hotel management policy,
3. Demonstrate conformity with ISO 22483:2020.
In order to implement and achieve ISO 22483:2020 Certification, organizations can take help from an ISO 22483:2020 Consultant who has vast experience in the field of implementation of this standard.
ISO 22483:2020 Certification
ISO 22483 Certification Consultancy by Punyam.com, for Tourism and Hotel Management System guides an organization on how to implement the best ISO 22483 system in the organization as per ISO 22483:2020 help clients by providing step-by-step system implementation, staff requirements, event management, maintenance requirement, as well as preparation of documentation for certification. The ISO 22483:2020 is issued for the time period of 3 years after successful completion of pre-assessment and registration assessment.
ISO 22483 Consultancy services are provided by Punyam.com with having a rich industrial experience in the implementation of ISO 22483:2020 for tourism and hotel management industries. The team of experienced ISO 22483 Consultant provides effective quality management system implementation consultancy to organization in minimum time in the following manner;
- Micro level survey in the organization of every activity,
- Preparation of applicable documents required by ISO 22483:2020, based on the detailed study of all organizational activities, such as;
- Tourism and Hotel Management System Manual,
- Tourism and Hotel Management System Procedures (Mandatory procedures required by the standard),
- Identification and preparation of Hotel Management Aspects and its Tourism Impacts register
- Identification of applicable acts, rules etc. and preparation of Register of rules and regulations (ROR),
- Major emergency preparedness (Onsite/ Offsite emergency plan) and Contingency plan,
- Formats to establish the objective evidence of implementation and to ensure control over all the activities.
- Conduct awareness program for ISO 22483 (top + middle + bottom level)
- Determine policy and establish objectives
- Prepare documents of hotel management system
- Establish Hotel Management System and implement it
- Organize the internal audit to check the readiness for the ISO 22483 certification
- Measure the system through second round of internal audit
- Apply for certification
- Get certified for ISO 22483.
By implementing hotel management system as per ISO 22483:2020 standard, any organization can achieve following benefits from the system with continuous improvements:
1 .Provides quality service delivery.
2. Enhances customer satisfaction.
3. Improves organization brand image.
4. Can help identify process improvements and reduce customer complaints.
5. Increase profitability of the company.
6. Management can be insured of the quality of a system.
7. ISO 22483 can serve your organization in benchmarking its Hotel Management System.
8. Provides a structured framework for management for all tourism and hotel management issues.
The key requirements of ISO 22483:2020 are summarized below:
- Communicate all necessary information to guests
- Tidy, efficient and quick front desk services, reservation, check-in, check-out, settlement, departure, luggage handling and VIP services
- Proper safety and security measures with prevention of risks and accidents
- A HACCP-based food safety system and food safety controls, if the hotel serves food.
- Pest control plan and prevention system, water safety plan, etc. for health safety
- Necessary security measures like video camera control, guard rounds, control of car park, keys, etc.
- Correct maintenance of the buildings, equipment and facilities to ensure safety of guests and staff
- Adequate equipment and measures for fire protection
- An emergency plan based on risk assessment,
- Proper maintenance, housekeeping and cleaning of rooms, facilities and common areas as per cleaning plan.
- Use of cleaning products in a responsible manner.
- A deep cleaning program for all rooms at least once a year
- Mechanism to receive guests’ comments, complaints and suggestions in order to improve the services provided.
Our Strength for Quality Management System Consultancy
- We have a team of highly- experienced ISO consultant and globally certified lead auditors for Consulting Services
- Our team is having graduate/master degree of Engineering/management having more than 15+ years of experience in management system implementation for clients.
- Our consultants provide handholding support to clients in development and implementation of policies, plans, controls, documentation and record-keeping as well.
- 1000+ Quality Management System implementation in various industries in 15+ countries.
- Implemented 7000+ Man-days QMS projects successfully
- We follow the latest standard industry best practices for QMS implementation
- 200+ Editable documents for various management systems have been sold to our global clients
- 1000+ personnel of clients and other individuals trained by our ISO 22483 consultants for awareness, system implementation and auditor training through online/class room.
- Our QMS consultants work with more than 50 leading International & National Certification Bodies such as BV; BSI; TUV; DNV; SGS; Lloyds; ISOQAR; NABL; IAS; UKAS, etc.
- Our clients had got benefits of continuous improvements and business excellence with use of our practical approach in consultancy projects.
- In our ready to use QMS documentation package we provide 150+ editable sample document templates with more than 400 pages.