ISO 9001:2015 Certification Consultancy in India

ISO 9001:2015 is an international standard, which is prepared by International Organization for Standardization, for the Quality Management System. ISO 9001 was prepared by Technical Committee ISO/TC 176, quality management system. ISO introduced the first draft of new standard in 2014 and complete standard was released in September 2015, which focuses more on documented information. The ISO 9001:2015 certification doesn't certify products of the company; it only focuses on working methodology that forces an organization to establish quality management system.

ISO 9001:2015 is the fifth edition of ISO 9001 standard. It replaces the fourth edition (ISO 9001:2008), which was valid till January 2017. All organizations that were certified to ISO 9001:2008, need to upgrade their quality management system certification as per ISO 9001:2015, as soon as possible. ISO 9001 specifies requirements for a quality management system that can be used for internal application by organizations, or for certification, or for contractual purposes. ISO 9001 provides an organization with a set of principles that ensure focused, informed, scientific and proven approach to the management of business activities to consistently achieve customer satisfaction and continually improve operational effectiveness. It helps all kinds of organizations to succeed through improved customer satisfaction, staff motivation and continual improvement.

ISO 9001 is by far the world's most popular quality management system standard, and many organizations in 178 countries worldwide have implemented this standard. The ISO 9001:2015 provides organizations with a set of processes that ensure a common sense approach to the management of organization and establishes process approach. The quality management system should ensure consistency and improvement of working practices, which in turn provide products and services that meet customers' requirements. Now, ISO 9001:2015 is the most commonly used international standard that provides a framework for an effective quality management system.

ISO 9001:2015 Certification

The ISO 9001:2015 certification is done by recognized accredited certifying body. ISO 9001 certification includes implementation of quality management system within the organization, ISO awareness as well as internal auditor training and documentation for QMS certification. An ISO 9001:2015 certificate is not a once-and-for-all award, but must be renewed at regular intervals recommended by the certification body, usually at intervals of around three years. The ISO 9001 certificate is issued for a period of three years after successful completion of pre-assessment and registration (final) assessment. Surveillance audits are conducted by the certifying body within the period of three years at the intervals of six months, months or twelve months, depending on the nature and size of the organization.

Steps for ISO 9001 Consultancy

Punyam.com, a leading ISO 9001 certification consultant in India, provides ISO 9001 Consultancy in two ways - onsite and offsite consultancy. In the offsite consultancy, our experienced consultants provide all help to the client through webinar training and offsite documentation as well as help through e-mails and chat on telephone and internet.

The steps for onsite consultancy are as given below.

Micro-level surveys at your organization by our experts and Gap Analysis.
Providing documentation kit and modification in existing documents.
Awareness training programme for all employees.
Preparing Quality Policy and ensuring its display at prime locations.
Establishing Quality Objectives at departmental levels.
Document finalization.
Implementation and record-keeping.
Auditor training / mock auditing.
First internal audit in presence of Punyam's ISO 9001 auditors.
Implementation of first management review.
Application to certifying body.
Closing of internal audit findings.
Help during certification audit.
Closing the finding of audits by certifying body.

We help our clients to develop Quality Management System according to eight key principles of management, as listed below.

Customer focused organisation
Leadership
Involvement of people
Ensuring a process approach
Continuous improvement
System approach to management
Factual approach to decision making
Mutually beneficial supplier relations

Benefits of ISO 9001:2015 Quality Management System Certification

The organizations, irrespective of manufacturing or service industry, can get several benefits of implementing ISO 9001:2015 Quality Management System. Some of them are listed below:

Improvement in internal system of functioning
Develop quality plan, covering stages of inspections required to control manufacturing or service delivery process to attain customer satisfaction
Global market access in terms of export
Independent of personal competency and high reliability on system
Cost saving - ISO 9001: 2015 Quality Management System certification helps optimize operations, and therefore, improves the bottom line.
Enhanced customer satisfaction - ISO 9001: 2015 Quality Management System certification helps improve quality, enhance customer satisfaction and increase sales.
Access to new markets - ISO 9001: 2015 Quality Management System certification helps prevent trade barriers and opens up global markets.
Increased market share - ISO 9001: 2015 Quality Management System certification helps increase productivity and gives competitive advantage

Key Areas to be Consider During Implementing ISO 9001:2015

ISO 9001: 2015 certification is a quality management system certification. It demands an organization to be customer focused and customer committed. Some of the points to be considered in implementing ISO 9001:2015 are as below:

Quality manual, quality procedures, quality plan, quality policy, quality objectives preparations.
Production/service planning
Product/ service inspection-verification-testing from incoming, in process and final stage.
Preventive and breakdown maintenance of equipments
Vendor selection and their revaluation. System of coordinating complete purchasing information to supplier.
Product storage to preserve their quality
Reviewing customer inquiries/orders
Customer complaints and customer feedback handling mechanisms
Employee competence review and their periodic trainings.